Terms of service
General Terms and Conditions (GTC)
1. Scope of application
- These General Terms and Conditions (GTC) govern the use of and access to the website https://sammelfieber.ch (hereinafter referred to as the "Website") and the purchase of products and services via the Website.
- The GTC apply to all persons who use the Website, including customers, visitors and users (hereinafter referred to as "Users"). By using the Website, you agree to be bound by these GTC.
2. Products
- The Website offers products for sale. The products displayed on the Website may be subject to change in terms of price, availability, description and other information.
- All offers on the website are non-binding and subject to change. The contract for the purchase of a product is only concluded when an order has been placed by the user and accepted by the website.
3. Prices and terms of payment
- The prices stated on the website are in Swiss francs (CHF). Additional costs, namely shipping costs, may be incurred and will be communicated to the user before the order process is completed.
- Payment for the products ordered shall be made in accordance with the payment methods indicated on the website. The user agrees that the payment information will be transmitted securely.
4. Delivery, shipping and returns
- Delivery, shipping, and returns are handled in accordance with the applicable shipping policy.
5. Exclusion of liability
- No liability is accepted for any damage or loss resulting from the use of the website, products or services, except in cases of gross negligence or willful misconduct on the part of the website.
- No liability is accepted for content or links to external websites displayed on the website. The respective operators are responsible for the content and data protection practices of external websites.
6. Intellectual property
- Any use, reproduction, or distribution of the content of the website without prior written consent is prohibited.
7. Data protection
- Personal data will be treated in accordance with the applicable privacy policy.
8. Final provisions
- Should individual provisions of these GTC be or become invalid in whole or in part, the validity of the remaining provisions shall not be affected.
- Swiss law shall apply. The place of jurisdiction for disputes is the registered office of the company.
Store regulations
1. Principles of Sammelfieber
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Security: The protection of customer data and the guarantee of secure payment options have top priority. Sammelfieber uses the Shopify service with frequent function and security updates as well as integrated professional payment solutions.
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Positioning: Sammelfieber.ch creates a platform for collectors and players who appreciate an eye for detail. In addition to a selection of products from the most popular collectible card games, Sammelfieber offers content about the games and a place for exchange.
- Communication: The products on sammelfieber.ch are listed in detail in German, French and English. The condition and any defects of the items are clearly communicated in the product description and with pictures. Support inquiries before and after each customer's purchase are dealt with quickly and in detail. Sammelfieber can be reached via the contact form, messenger, social media and email.
2. Origin of the goods
The products are purchased by Sammelfieber and either resold in their original packaging or unpacked and sold individually (e.g. single trading cards). The items come either from official dealers or from sales platforms.
3. Shipping of the goods
All products are shipped directly from Bern.
4. Defective goods
For products that are not as described upon receipt, high-resolution images and a description of the damage must be sent to support@sammelfieber.ch. Unless otherwise agreed, the buyer must return the defective goods to Sammelfieber at his/hers expense. Any refund will be made in the amount of the value of the goods, excluding transportation costs.
5. Refunds
Any refunds will be made to the payment method used or by request via a voucher for the store.
6. Closing words
Sammelfieber.ch was created to offer a direct, high-quality shopping experience. With its own website, individual product solutions can be offered at lower prices than on other platforms. Customer feedback helps to further develop the website and to offer what the community wants.